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Terms of Service

Last updated: 22 July 2026

Terms of Service – Pharmacy Weight Loss Nottingham

Pharmacy Weight Loss Nottingham
GPhC Registration No. 9012511
Last updated: July 2026

Please read these Terms of Service carefully before using our services. By registering with or placing an order through Pharmacy Weight Loss Nottingham, you agree to be bound by these terms.

1. About Us

Pharmacy Weight Loss Nottingham is a GPhC-registered online pharmacy clinic (GPhC No. 9012511) providing weight management services and prescription medicines to patients in Nottingham and surrounding areas. We operate in accordance with all applicable UK pharmacy legislation and regulatory standards.

2. Eligibility

To use our services, you must:

We reserve the right to decline any order or consultation if we determine that treatment is clinically unsuitable or if the eligibility criteria are not met. We may request additional medical information, such as your GP records or blood test results, before issuing a prescription.

3. Prescriptions

All prescription medicines supplied by us require a valid prescription issued by one of our qualified prescribers. Prescriptions are issued following a clinical assessment of your completed medical questionnaire and, where required, a clinical review.

It is your responsibility to provide truthful, accurate, and complete information during the assessment process. Providing false or misleading information may result in harm to your health and the immediate cancellation of your account and any pending orders.

Prescriptions issued through our service are valid for the period stated on the prescription. We do not accept prescriptions issued by third-party providers.

4. Payment

Payment is required in full at the time of placing your order. We accept major debit and credit cards. All prices include VAT where applicable and are displayed clearly before checkout.

We use secure, encrypted payment processing. We do not store full card details on our systems. Pricing is subject to change; however, you will always be charged the price confirmed at the point of purchase.

5. Delivery

Once your order has been reviewed and approved by our pharmacist, your medication will be dispatched within 1 working day. Delivery timescales may vary depending on your location and carrier performance, but we aim to ensure prompt receipt of all orders.

Medicines are dispatched in discreet, temperature-appropriate packaging. We cannot be held responsible for delays caused by circumstances outside our control, including postal disruptions or incorrect delivery addresses provided by the customer.

If your order does not arrive within the expected timeframe, please contact us promptly so we can investigate.

6. Cancellations and Refunds

You may cancel your order at any time before a prescription has been issued and your order dispatched. To cancel, please contact us as soon as possible by email or telephone.

Due to the nature of prescription medicines and the legal requirements governing their handling, we are unable to accept returns of dispensed prescription medication unless the product is faulty, damaged, or incorrectly supplied. This does not affect your statutory rights.

Refund requests will be assessed on a case-by-case basis in line with our Refund Policy. Where a refund is approved, it will be processed within 14 days to your original payment method.

7. Medical Disclaimer

The information and services provided by Pharmacy Weight Loss Nottingham are intended to complement, not replace, the care provided by your GP or other healthcare professionals. We strongly encourage you to inform your GP of any medicines prescribed through our service.

Individual results from weight loss treatments vary. We make no guarantees regarding specific outcomes. If you experience any adverse effects or have concerns about your treatment, stop taking the medication and seek medical advice immediately.

8. Data and Privacy

We are committed to protecting your personal and medical data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We aim to respond to all data-related enquiries within 48 hours. Full details are set out in our Privacy Policy, available on our website.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to These Terms

We reserve the right to update these Terms of Service at any time. Changes will be published on our website with an updated effective date. Continued use of our services following any changes constitutes your acceptance of the revised terms.

Contact Us

If you have any questions regarding these terms, please contact us:
Pharmacy Weight Loss Nottingham
GPhC No. 9012511
Email: info@pharmacyweightlossnottingham.co.uk