Privacy Policy

Last updated: 22 July 2026

Pharmacy Weight Loss Nottingham | GPhC Registration No. 9012511
Last Updated: July 2026

We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services as a GPhC registered online pharmacy weight loss clinic serving Nottingham, UK. Please read this policy carefully.

1. Who We Are

Pharmacy Weight Loss Nottingham is a GPhC registered online pharmacy (GPhC No. 9012511) providing weight loss consultations and prescription services to patients in Nottingham and the surrounding areas. We act as the data controller for all personal information you provide to us.

2. Data We Collect

To provide safe and effective pharmacy services, we may collect the following categories of personal information:

Identity Data: Full name, date of birth, and gender.
Contact Data: Email address, phone number, and delivery address.
Health Data: Medical history, current medications, weight, BMI, and relevant clinical information required for safe prescribing.
Payment Data: Billing information processed securely through our payment provider.
Technical Data: IP address, browser type, and website usage data collected via cookies.

Health data is classified as special category data under UK GDPR and is handled with the highest level of care and security.

3. How We Use Your Data

We use your personal data for the following purposes:

To assess your suitability for weight loss treatment and process your consultation safely.
To issue prescriptions and arrange secure delivery of your medication, typically within 1 working day of pharmacist approval.
To communicate with you regarding your treatment, orders, and any follow-up care.
To comply with our legal and regulatory obligations as a GPhC registered pharmacy.
To maintain accurate and secure clinical records as required by pharmacy law.
To improve our website and services based on anonymised usage data.

Our legal bases for processing include the performance of a contract, compliance with legal obligations, and, for health data, the provision of healthcare services under Article 9(2)(h) of UK GDPR.

4. Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. Cookies we use include:

Essential Cookies: Necessary for the website to function correctly.
Analytics Cookies: Used to collect anonymised data on site usage and performance.
Preference Cookies: Remember your settings and preferences for a better experience.

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect website functionality.

5. Third Party Sharing

We do not sell your personal data to any third party. We may share your information only in the following limited circumstances:

Healthcare Professionals: Where clinically necessary, we may share relevant information with your GP or other treating clinicians.
Service Providers: Trusted third parties who assist us in delivering our services, such as our secure payment processor and pharmacy management software providers, all of whom are contractually bound to protect your data.
Regulatory Bodies: The General Pharmaceutical Council (GPhC) or other authorities where we are legally required to disclose information.
Delivery Partners: Courier services used solely for the purpose of delivering your medication securely to your address.

All third parties we work with are required to handle your data in accordance with UK GDPR and our strict data protection standards.

6. Data Retention

We retain your personal and health data for a minimum of eight years in line with NHS and pharmacy regulatory guidance. After this period, your data is securely deleted or anonymised. Payment records are retained for the period required by financial regulations.

7. Data Security

We implement robust technical and organisational measures to protect your personal data from unauthorised access, loss, or disclosure. All data is stored on secure, encrypted servers located within the UK and European Economic Area.

8. Contact Us

If you have any questions about this Privacy Policy, wish to access your data, request a correction, or raise a data-related concern, please contact us. We aim to respond to all data-related enquiries within 48 hours.

Pharmacy Weight Loss Nottingham
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

If you feel your data rights have not been respected, you have the right to raise a complaint with the relevant data protection authority in the United Kingdom.